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Privacy & Security

Your Privacy at takes your privacy very seriously. This privacy policy has been created to explain how we use information you may choose to share with us. Please read our privacy policy carefully to get a clear understanding of how we collect, use, and protect your personal information.

What personal information do we collect from you?

When ordering from us or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help fulfill your requests.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a contact form.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better serve you when responding to your customer service requests
  • To acknowledge your subscription to our newsletter
  • To acknowledge your contact-form submission to us
  • To quickly process your transactions
  • To send emails related to your orders or transactions with us

How do we protect your information?

Your personal information is protected within a secured network and is only accessible by a limited number of personnel who have special access rights. These personnel are required to keep your information confidential. In addition, all purchases and transactions are encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

How do we use “cookies”?

Cookies are small files that are stored in your Web browser that enable a website to recognize its users. We use cookies to help us remember and process the items in your shopping cart. They also help us understand your preferences based on previous visits, which enables us to provide you with a better user experience. Cookies help us to compile aggregate data about site traffic and site interactions so that we can continuously improve our online services.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable your cookies, some features on our website will be disabled and won’t function properly, such as the shopping cart. However, you can still place orders via phone by contacting customer service.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advanced notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect our rights or others' rights, property, or safety.

Only non-personally-identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with CANSPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can do so at any time by login into your membership dashboard. We will promptly remove you from all correspondence. Unless you elect to receive our newsletter or become a member of, we won’t send you marketing emails, but will only send emails directly related to an order or orders you’ve placed with us.

Contacting Us

For any questions regarding our privacy policy, please contact us using our online customer service form. Or, we can be reached by mail or phone:

Bamboo Skateboards
1917 Rainbow Valley Blvd.
Fallbrook, CA 92028
Phone: 760-695-6788