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Reward Policy

Reward Policy

Bamboo Bucs EXCHANGE RATES

The value of Bamboo Bucs is determined by an exchange rate of both currency spent on products to Bamboo Bucs, and an exchange rate of Bamboo Bucs earned to currency for spending on future purchases.

REDEEM Bamboo Bucs

You can redeem your Bamboo Bucs at checkout. If you have accumulated enough Bamboo Bucs to redeem them you will have the option of using Bamboo Bucs as one of the payment methods. The option to use Bamboo Bucs, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Bamboo Bucs can be used in conjunction with other payment methods such as credit cards, gift cards and more.

Bamboo Bucs MINIMUMS AND MAXIMUMS

Bamboo Bucs may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Bamboo Bucs until you accrue a minimum number of Bamboo Bucs, at which they will become available for redemption.
Bamboo Bucs may also be capped at the maximum value of Bamboo Bucs which can be accrued. If this option is selected you will need to redeem your accrued Bamboo Bucs before you are able to earn more Bamboo Bucs.

MANAGE YOUR Bamboo Bucs

You have the ability to view and manage your Bamboo Bucs through your Customer Account. From your account you will be able to view your total Bamboo Bucs (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Bamboo Bucs limit and a cumulative history of Bamboo Bucs acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Bamboo Bucs, including expiration notifications.

Bamboo Bucs EXPIRATION

Bamboo Bucs can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Bamboo Bucs, as well as point expiration notifications. This option is found in the Bamboo Bucs section of the My Account area.